13.3.4  Outside Referrals and Complaints

Potential fraud referrals can come from the following sources:

·        The public;

·        Other W-2Wisconsin Works agencies;

·        The Department of Children and Families, including, but not limited to, the DCF W-2 Fraud Inbox and the Customer Service Line;

·        Other state of Wisconsin public programs such as Health Care (Badger Care Plus), Foodshare, and Child Care (Wisconsin Shares);

·        Other state of Wisconsin departments; and

·        Other states or governmental programs.

Potential fraud referrals from these sources should be reviewed when they are received and entered into BRITSBenefit Recovery and Investigation Tracking System.

History: Release 25-01; Release 19-01; Release 18-02.