Division of Family and Economic Security, Bureau of Working Families

Wisconsin Works (W-2) Manual

13.3.4 Outside Referrals and Complaints

Potential fraud referrals can come from the following sources:

  • The public;
  • Other W-2W-2Wisconsin Works agencies;
  • The Department of Children and Families, including, but not limited to, the DCF W-2 Fraud Inbox and the Customer Service Line;
  • Other state of Wisconsin public programs such as Health Care (Badger Care Plus), Foodshare, and Child Care (Wisconsin Shares);
  • Other state of Wisconsin departments; and
  • Other states or governmental programs.
  • Potential fraud referrals from these sources should be reviewed when they are received and entered into BRITSBRITSBenefit Recovery and Investigation Tracking System.