Division of Family and Economic Security, Bureau of Working Families

Wisconsin Works (W-2) Manual

13.1.3 Program Integrity Standard Operating Procedures

Each W-2W-2Wisconsin Works agency is required to submit standard operating procedures outlining the internal steps the agency must follow to implement a Program Integrity Plan to its Regional Administrator or Regional Coordinator.

Standard operating procedures must:

  1. Describe the agency’s plan to identify and address program integrity efforts;
  2. Identify a Program Integrity Representative for the agency;
  3. Describe the agency’s plan to implement a Program Integrity Plan;
  4. Establish procedures for FEVFEVFront end-verification , fraud referrals, and investigations; and
  5. Establish procedures to determine when overpayments are the result of an IPVIPVIntentional Program Violation and establish procedures for applying IPVs.

W-2 agencies must review their standard operating procedures periodically to ensure they are current and submit their templates on an annual basis to DCF for review.