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Wisconsin Department of Children and Families Wisconsin Works (W-2) Manual |
The Public Assistance Collection Section (PACS) located in DCF serves as the State’s central collection section for the recovery of delinquent public assistance overpayments. PACS utilizes and initiates various collection methods to recover overpayments, including liens, levies, and tax intercepts, which are known as delinquency actions. Liens are docketed against a debtor’s real and personal property, such as a home to secure the state’s interest. Levies are issued against all real and personal property including wages or bank accounts. Tax interceptions are issued against the clients state tax refunds or credits owed by the debtor.
Once the individual is notified of the delinquency collection action, he or she has 21 calendar days to appeal a levy or lien collection action and 30 calendar days to appeal a tax intercept collection action. The Division of Hearings and Appeals (DHA) conducts the administrative hearings for delinquency collection actions.
History: Release 22-02; Release 18-02; Release 11-03.