12.2.4  Fact Finder

Each W-2 agency must have at least one individual assigned to conduct Fact Finding Reviews.  The Fact Finder must:

·        Be a person other than the one who took action on the case;

·        Be neutral and provide an objective Review and decision regarding the dispute; and

·        Have a full and complete understanding of all impacted programs.

The Fact Finder will conduct an orderly Review and, if there is any disruptive or combative behavior by anyone participating in the Review, the Fact Finder may either adjourn or exclude participation by any disruptive individuals.

W-2 agencies may choose to establish a process with another W-2 agency to assist in providing thorough and objective Fact Finding Reviews.  

 

 

History: Release 11-03.