11.3.2  Using the Good Cause Criteria

FEPFinancial and Employment Planners are responsible for determining if a W-2Wisconsin Works participant has good cause for not participating in W-2 assigned activities. When determining good cause, FEPs must consider hardships participants may face that make completing activities or notifying the agency of missed activities more difficult, e.g., phone availability, reliable transportation, etc.

To make a good cause decision, FEPs must use the following criteria:

1. The participant’s explanation or written verification of the absence; and

2. The allowable good cause reasons. (See 11.3.3)

FEPs must use the good cause criteria to determine whether a W-2 participant has good cause for not participating in a W-2 assigned activity and must enter in WWPWisconsin Work Programs:

1. The hours participated;

2. The participant's reason for the nonparticipation;

3. Whether there is good cause for the nonparticipation; and  

4. The reasons for approving or denying good cause documented using the Good Cause Determination Comment Type.

When there is good cause for nonparticipation, the FEP must:

1. Select the worker reason for approving along with the number of good cause hours approved; and

2. Document the rationale in PIN comments.

When the FEP determines that the participant’s explanation does not meet an allowable good cause reason, the FEP must:

1. Select the worker reason for denying good cause; and

2. Reference the number of hours, dates, and activities missed in PIN comments.

History: Release 24-07.