4.5.2 Making a W-2 Case Confidential

The FEPFinancial and Employment Planner must make an individual’s case confidential in CWWCARES Worker Web in the following situations:

1.             When the individual requests the case be made confidential;

2.             When the individual is enrolled in the Safe at Home program;

3.             When the individual is a victim of or is under the threat of domestic violence or other physical harm;

4.             When the individual is an employee of a W-2 agency;

5.             When the individual is included in another CWW case that is confidential; or

6.             Any situation in which the FEP believes restricting access to an individual’s case information is necessary for the individual’s protection and well-being.

If the individual was included in another CWW case that closed within the last three years and was confidential at the time of closing, the FEP must discuss with the individual whether the W-2 case should be made confidential.

History: There are no previous versions of this policy.