4.4.6  Storing Confidential Information

The FEP must store all confidential information in ECF except attendance documentation that contains confidential information. Attendance documentation that contains confidential information must be stored in a sealed envelope in the paper file under lock and key.

Only the FEP assigned to the case and the FEP's assigned supervisor may access a case's confidential information in ECF. Other staff within the W-2 agency can access confidential information only when their assigned duties require that they have access to the confidential information. In this situation, staff must work with the FEP assigned to the case or the FEP's supervisor to obtain the needed information. See 4.2.2.1 for information that is considered confidential for purposes of the W-2 program.

 

 

History: Release 18-04.