Wisconsin Department of Children and Families Wisconsin Works (W-2) Manual |
An applicant or participant and representative may request to view and copy any records pertaining to the applicant’s or participant’s case file, including documents stored in ECF . Due to the nature of ECF, at no time may a third party be given unsupervised access to ECF . If a representative requests review of a participant’s file, the W-2 agency must:
1. Have an agency representative sit with the representative to review the case file documentation in ECF; or
2. Print out the appropriate documentation for the representative.
The agency may charge for this service. (See 12.2.6)
History: There are no previous versions of this policy.