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Wisconsin Department of Children and Families Wisconsin Works (W-2) Manual |
17.2.2.1 Application Processing
17.2.2.2 Intake Appointment Availability
17.2.2.3 JAL Combined Application and Repayment Agreement
17.2.2.4 W-2 Participants Applying for JAL
17.2.2.1 Application Processing
JAL applicants may request a JAL by applying in ACCESS or by contacting the W-2 agency directly. When JAL funding is unavailable, online ACCESS applications for JAL will be unavailable.
The W-2 agency must have procedures in place to process JAL applications and issue eligibility decisions within the standard and expedited application processing timeframes unless an extension is in place. (See 4.1.3)
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Application Processing Timeframes* |
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Standard |
12 working days |
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Expedited |
2 working days |
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Extension in place |
Up to 30 calendar days |
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System Auto Denial |
60 calendar days |
*The application processing timeframe starts when the JAL request is entered in BRITS, after initial eligibility has been determined in CWW.
When the applicant has an immediate need for the JAL to keep or start a job, agencies must process the application in the expedited application processing timeframe.
After a JAL request has been created in BRITS, the worker will see warning messages in BRITS and CWW as reminders to act on the JAL, dependent on the timeframes above.
If the agency has not made a final decision on a JAL request after 60 calendar days, BRITS will automatically deny the request and issue a denial letter to the JAL applicant. BRITS will auto-generate a comment that the JAL application was denied and the denial notice will be available in BRITS and CWW.The W-2 agency must waive all up-front job search activities for JAL applicants and must not require JAL applicants to complete the informal assessment.
17.2.2.2 Intake Appointment Availability
People applying for a JAL online can schedule an intake appointment in ACCESS or by contacting their local W-2 agency.
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JAL Intake Appointment Availability |
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| ACCESS Applications |
W-2 agencies must provide appointment availability in ACCESS for five working days following the date an application is submitted. If an applicant does not schedule an appointment in ACCESS or does not attend their scheduled appointment, W-2 agencies should contact them to schedule an intake appointment. |
| In-Person Applications |
Agencies must maintain available intake appointments in CWW Client Scheduling for a minimum of 10 working days following the application creation date. |
17.2.2.3 JAL Combined Application and Repayment Agreement
All JAL applicants must meet with a FEP who is a JAL creator to complete the interactive application process and sign the JAL Combined Application and Repayment Agreement (2482) to document their JAL request.
1. The meeting with the JAL creator can be in person or via phone or video call. W-2 agencies must meet in the applicant’s preferred meeting format. The meeting format used must be documented in BRITS case comments.
The JAL creator must upload all documentation provided during the application and JAL claim creation process in BRITS.
The JAL creator must upload a signed application in BRITS before submitting the JAL claim to the JAL approver.
See 1.4.2.3 for acceptable methods to obtain a signature.
2. After the JAL has been approved by the JAL approver, an overnight process will send the check to be printed.
The JAL creator must schedule a time for the individual to visit the W-2 agency to sign Acknowledgement of Receipt section of the JAL Combined Application and Repayment Agreement and to pick up their check.
The signed form must be scanned and uploaded to BRITS.
17.2.2.4 W-2 Participants Applying for JAL
JAL applicants in an open W-2 placement must complete a modified application process, as they have already met W-2 financial and nonfinancial eligibility criteria.
A FEP must meet with the JAL applicant to complete the JAL Combined Application and Repayment Agreement (2482). The FEP must request any additional documentation related to JAL-specific eligibility criteria.
W-2 agencies must not substitute JALs in place of W-2 services, family stabilization payments, or other appropriate financial resources.
NOTE: Individuals remain eligible for a CMF or CMF+ placement even after their income and assets exceed W-2 limits. All CMF and CMF+ cases must meet nonfinancial eligibility requirements to continue receiving case management services.
History: Release 24-13; Release 24-10; Release 22-05; Release 20-05; Release 20-03; Release 19-02; Release 16-01.