12.2.3  Fact Finding Reasons

A W-2 applicant or participant may request a Fact Finding Review if they believe:

1.             The denial of an application for W-2 was incorrect;

2.             The application was not acted upon within 12 working days;

3.             The W-2 placement was inappropriate;

4.             The placement begin date was wrong;

5.             The W-2 payment was incorrectly ended, reduced, or subject to an overpayment;

6.              The extension to a W-2 24-month placement time limit or 48-month state lifetime limit was incorrectly denied;

7.             The denial of a good cause request for noncooperation with child support was incorrect;

8.             The agency’s determination of an IPVIntentional Program Violation was incorrect;

9.             The W-2 case was incorrectly closed; or

10.         A Learnfare financial penalty was incorrectly imposed.

 A JALJob Access Loan applicant may request a Fact Finding Review if they believe:

1.             The denial of an application for a JAL was incorrect;

2.             A JAL application was not acted upon within 12 Working Day Any day of the week except Saturday, Sunday, and CARES holidays.s; or

3.             The agency’s determination of a JAL IPV was incorrect.

If an applicant or participant requests a Fact Finding Review for a complaint not related to any of the above reasons, the W-2 agency must provide the Petitioner An individual requesting a Fact Finding or Departmental review. with a completed Fact Finding Review Denial Notice (2686).

History: Release 25-03; Release 23-08; Release 21-09; Release 12-01; Release 16-01; Release 13-01; Release 12-01; Release 11-06; Release 11-03.