This page lists error messages you might encounter when using the Vital Records interface, and steps to take to resolve the error. It also lists edits the system performs on information you enter when searching for a record.
| A C D E H I M P R U W Y |
Error or Edit Message |
Do this... |
| Agency invalid | Your log-on ID is associated with a FIPS code that is invalid. If you mis-keyed your log-on ID, use the browser's Back button and re-enter your log-on. If your log-on ID is not authorized, exit the Vital Records system and consult your agency security officer. |
| Alleged father's current first name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Joe not Joe. Correct any errors and press Submit. |
| Alleged father's current middle name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Ed not Ed. Correct any errors and press Submit. |
| Alleged father's current last name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter John not John. Correct any errors and press Submit. |
| Alleged father's current suffix may not be numeric | When entering a suffix such as "the 3rd", use three capital "i"s. |
| Child's first name is required and may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Joe not Joe. |
| Child's middle name is required and may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Ed not Ed. |
| Child's last name is required and may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter John not John. |
| Child's suffix cannot be numeric | When entering a suffix such as "the 3rd", use three capital "i"s. |
| City of birth cannot be numeric | Correct any errors and press Submit. |
| County of birth cannot be blank and cannot be numeric | Correct any errors and press Submit. |
| Date of Birth must be a valid year, valid month, or valid date | Correct any errors, enter any missing numbers, and press Submit. Year must be four digits. May enter month and year; year alone; or month, day, and year. May not be a future date. |
| Email address is required and must be valid | Check your entry and correct any errors. |
| Husband's birth first name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Joe not Joe. Correct any errors and press Submit. |
| Husband's birth middle name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Ed not Ed. Correct any errors and press Submit. |
| Husband's birth last name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter John not John. Correct any errors and press Submit. |
| Husband's birth suffix may not be numeric | When entering a suffix such as "the 3rd", use three capital "i"s. |
| Interstate FIPS code is required and must be valid | If interstate case number is not available, enter other state's worker name. See Chapter 5: Other States in the Child Support Directory and Resource Book |
| Mother's birth first name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Cath not Cath. Correct any errors and press Submit. |
| Mother's birth middle name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Eliz not Eliz. Correct any errors and press Submit. |
| Mother's birth last name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Do not enter commas or periods. For example, enter Gold not Gold. Correct any errors and press Submit. |
| Mother's birth suffix may not be numeric | When entering a suffix such as "the 3rd", use three capital "i"s. |
| Mother's current first name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Correct any errors and press Submit. |
| Mother's current middle name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Correct any errors and press Submit. |
| Mother's current last name may only include alphabetical, spaces, hyphen (-) and apostrophe (') | Correct any errors and press Submit. |
| Mother's current suffix may not be numeric | When entering a suffix such as "the 3rd", use three capital "i"s. |
| (Printing problem) System has encountered an unexpected issue. Please try again. | The printed birth record requires Adobe Reader (or Adobe Acrobat) on your computer. If you do not have Reader (or the required version) installed, close the printer window, and contact the Service Desk at the number shown. |
| Record can not be displayed | The birth record has more than five amendments to it, and you must request a manual search. The Wisconsin Vital Records Services office will mail the birth record to you. |
| (Reporting problem) The Reporting System has encountered an unexpected issue. | A problem occurred with the printed version of the record. Close the error window, and try again. |
| System has encountered an unexpected issue. Please try again. | Click the Return to Search button, or your browser's Back button. |
| System unavailable | You tried to access the system outside of the operating hours. See System Availability. |
| Updates cannot be processed at this time | Please try again later. |
| Worker inactive | Your log-on ID and password do not match that of an authorized user. If you mis-keyed your log-on ID, use the browser's Back button and re-enter your log-on. If your log-on ID is not authorized, exit the Vital Records system and consult your agency security officer. |
| You are not authorized to view this page | Either you entered your log-on ID and password incorrectly, you did not enter it when required, or you do not have access to the online Vital Records system. State employees must enter DWD\ before their log-on ID. You have three chances to enter the log-on correctly before being locked out of the system. |