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Wisconsin Department of Children and Families Transitional Jobs and Transform Milwaukee Jobs Manual |
Contractors must establish a complaint resolution process and identify at least two different contacts to whom complaints should be directed. Contractors must provide the written process, including the names and contact information of designated contact staff, to all applicants.
The complaint resolution process applies not only to applicants, but also to individuals who are enrolled in the Program.
A regular employee of a worksite may file a complaint with the designated contact staff if the employee believes that s/he or another employee was unlawfully terminated to create a vacancy for a subsidized worker in a subsidized job, or if the employee believes that a subsidized worker has been unlawfully placed in a vacancy created by a labor dispute.
Complaints of displacement must follow the procedure outlined in the Workforce Investment Act (WIA) Policy Manual, Chapter 9: Complaints, Grievances, and Appeals.
In addition:
Employees may initiate a group complaint. In such a case, the complainants shall choose one individual to represent the interests of the group. A group complaint shall be so designated at the first step of the grievance procedure and signed by all employees who are parties to the complaint.
A worksite against whom multiple complaints have been lodged may ask that the designated staff consolidate complaints. The designated staff may consolidate complaints where a reasonable basis for consolidation exists.
No worksite may retaliate against an employee, their representative, or any witness who participates in the grievance procedure, for initiating or participating in the grievance procedure.
History: There are no previous versions of this policy.