Welcome
01 Emergency Assistance Overview and Application
02 Verification Requirements
03 Financial Eligibility
04 Non-Financial Eligibility
05 Processing EA Payment
06 Dispute Resolution
07 EA Documentation
08 Overpayment Recoupment
09 Intentional Program Violation (IPV)
    9.1 Intentional Program Violation (IPV)
    9.2 IPV Determination and Notification of an IPV
    9.3 IPV Penalties
    9.4 Imposing an IPV Penalty
    9.5 IPV Automation
    9.6 Overpayment Recoupment For EA IPVs
    9.7 Additional IPV Enforcement Actions
    9.8 Dispute Resolution Process