Wisconsin Department of Children and Families Emergency Assistance Manual |
An EA overpayment may occur due to a variety of circumstances, including when incorrect information is provided by an applicant or landlord.
Agencies cannot recoup EA overpayments from other program payments because it is not specifically authorized by state law.
Although agencies cannot recoup EA overpayments from other program payments, agencies may elect to recover EA overpayments on a manual and voluntary basis. To do this, the agency would send a letter(s) to the appropriate person(s) to request recovery of an EA overpayment. The agency may select applicable language from other program’s letters or forms to insert in the EA overpayment letter. The agency must customize the letter to the specific EA overpayment situation.
History: Release 21-02.