5.2.3 Multiple Payments

The W-2 agency may issue more than one payment only in the following situations:

1. When the EA Group is experiencing multiple emergencies (see 5.2.3.1); or

2. When the EA Group discovers additional eligible expenses after the first payment is issued (see 5.2.3.2).

Agencies must issue all payments within 30 calendar days of the application date.

5.2.3.1 Multiple Payments to Address Multiple Emergencies

When the applicant lists more than one emergency type on the application, the worker must identify the maximum payment amount for each emergency type and use the higher amount as the maximum payment amount for the EA Group. The total amount of payments cannot exceed the maximum payment amount.

EXAMPLE: An EA Group with three members is experiencing an energy crisis and impending homelessness. The agency has determined the group is eligible for EA under both emergency types. The maximum payment amount for an energy crisis is $750. The maximum payment amount for impending homelessness for an EA Group with three members is $1,200. Therefore, the maximum payment amount for the EA group is $1,200. . In this situation, the W-2 agency may issue one payment towards the energy emergency (up to $750) and one payment towards the housing emergency, as long as the total amount of the payments does not exceed $1,200.

5.2.3.2 Multiple Payments to Address Additional Expenses

When an EA group receives a payment and later discovers additional eligible expenses related to the same emergency type, the agency may issue an additional payment(s) as long as the total amount of the payments do not exceed the maximum payment amount for the emergency type.

EXAMPLE: Anna and Peter have two children. After a fire in their home, they applied for EA on September 9 and received a payment of $400 on September 13. On September 20, Anna and Peter discovered additional eligible expenses totaling $100 that resulted from the fire. Because they had not already received the maximum payment amount of $1,200 for a household of 4, Anna and Peter may receive an additional payment to cover the additional expenses.