4.1.1 Introduction

When determining eligibility for Emergency Assistance (EA), EAEAEmergency Assistance workers must attempt to verify the following within 10 working days of the application date, based on emergency type:

Emergency Type	Verification Item
All emergency types	The EA GroupThe primary person and any individuals living in his or her household whose income and/or needs are considered when determining eligibility for benefits. information (see 2.4)
	The applicant has not received EA in the past 12 months (see 2.5)
	The qualifying emergency (see 2.6)
	Financial eligibility (see Chapter 3)
Energy crisis only	There is a financial crisis beyond the control of the applicant (see 2.6.6)
Impending homelessness due to financial crisis only	There is a financial crisis beyond the control of the applicant (see 2.6.4.4)
Impending homelessness due to financial crisis only	Housing, when the EA Group plans to remain in its current housing (see 5.3.2)

W-2W-2Wisconsin Works agencies may not impose stricter verification requirements or require applicants to verify items outside those required in sections 4.2 and 4.3.

EA workers must request any required verification as soon as possible to allow the applicant sufficient time to obtain and provide the verification, while still allowing the agency to determine eligibility within the 10 working days timeframe. (See 1.3.1)

If required verification cannot be provided by the applicant or cannot be obtained with the assistance of the W-2 agency (see 4.1.3) within the 10 working days timeframe, an eligibility determination must be made based upon available information.

Verification documents date stamped as received within the 10 working days timeframe but discovered after a decision was made must be reviewed to determine if a change in the initial eligibility decision is needed. If an eligibility change is needed based on the verification documents, WWPWWPWisconsin Work Programs must be updated to reflect this change. Applications changing to an “Approved” status must make a payment as soon as possible, but no later than within five working days of the discovery of the document.

Comments regarding verification must be entered in EA comments in WWP by the end of the working day following the day the action or contact with the applicant occurred.