4.1.4 Verifying Questionable or Inconsistent Information

In some cases, information provided by an applicant may appear questionable or inconsistent, such as:

·        The applicant or a member of the EAEmergency Assistance Group is a relative of the landlord;

·        The applicant lists a child as a dependent child, but the child is also listed on another application;

·        An applicant with more than one child does not list all of the children on the application;

·        Documents received for verification appear to have been altered; or

·        Other inconsistencies in or between the application, information given by the applicant, or verification documents.

When verification documents or other information appear questionable or inconsistent, the W-2Wisconsin Works agency must attempt to verify the authenticity of the documents and information with the issuing entity and document in EA comments in WWPWisconsin Work Programs the actions that were taken. If the W-2 agency has attempted to verify the questionable or inconsistent information but has been unable to do so within the five working days timeline, the W-2 agency must deny the application and inform the applicant that he or she may apply again at any time.

History: Release 21-01.