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Wisconsin Department of Children and Families Emergency Assistance Manual |
7.1.4.2 EA Eligibility and Overpayments
W-2 agencies should establish liability for overpayments only from adults of an EA group on the application that was paid in error.
As part of establishing the claim, W-2 agencies must send the following to each liable individual via U.S. Mail within two working days of the Overpayment Decision Date:
1. EA Overpayment Claim Notice (5821); and
2. EA Overpayment Worksheet (5822).
Copies of these documents must be uploaded into the EA Overpayment SharePoint.
All overpayments must be repaid in full. EA overpayments can be repaid through the repayment process with the Public Assistance Collection Section (PACS).
PACS will send out repayment agreements for new claims. All liable individuals must receive, sign, and return the agreement to PACS. If there is more than one liable individual for the overpayment, each liable individual must sign an agreement. They may return their own or both sign the same copy. PACS will work with the applicant to negotiate the repayment terms.
The negotiated monthly repayment amount must be at least $20 per month per liable individual. It is recommended that the individual pay a monthly amount that will repay the overpayment in full within 36 months. Failure to either return a signed Repayment Agreement or make the agreed upon payment will result in a dunning notice sent to the individual(s) by PACS. Dunning notices inform the liable individual that they have missed a payment or have a past due balance. A total of three dunning notices will be sent. Once an individual has been sent three dunning notices, the overpayment will be considered delinquent and delinquency collections actions may occur.
7.1.4.2 EA Eligibility and Overpayments
EA overpayments have no impact on an individual’s ability to receive subsequent EA benefits provided they meet all other eligibility requirements as described per policy. Eligibility following an IPV determination is described in EA Manual Chapter 8.
History: Release 25-01.