Court case balances are the total amount owed for the court case.
The court case you are viewing is listed in the Current Court Case section of this screen. This section includes the following data:
Balances on all debt types for the court case are listed in the table on this screen. Some debts are owed to you. Support that is owed to you is under “balances owed to me.” Some debts might be owed to others. Example: If a relative had taken care of your child for a time, some support might be owed to that relative.
Some past-due debts are owed to (“assigned to”) the federal government to re-pay the cash benefits you received, for example: cash benefits from the W-2 or SSI Caretaker Supplement programs. Although assigned support is used to pay for the benefits you received, some of the amount paid will be sent to you. Click here for more information on receiving child support if you have ever been on assistance.
The “Balances as of” columns list balance amounts for two dates:
the balance on the first of the month, and
the balance as of today.
“Current Support” balances on the first of the month include all current support that is owed for that month. Current support balances are not past-due.
If your order is based on a percentage of the payer’s gross income, a “%” symbol will appear under balances. Balances cannot be shown because the payer’s income is unknown.
Only parents who owe balances that are not connected directly to a court order will see the “Other Balances” button. The reason for an “other balance” will be listed on the “Other Balances” screen.
Example: You might owe an “Other Balance” if your support payment was from an intercepted tax refund, and the Internal Revenue Service (IRS) or Wisconsin Department of Revenue (DOR) later recalled the refund.
If you are owed past-due support ("arrears") and you receive services from your local child support agency, click here to read about actions that can be taken when support is not paid. Note: Child support agencies are not required to take any action until current support has not been paid for more than 30 days.
If you are not currently receiving services from a local child support agency, click here for information about applying for enforcement services from your local child support agency.
The total is the sum of all your subaccount balances over $0.00. Negative subaccount balances are not included in the total.
If you think there is an error, contact your local child support agency to discuss the possible reasons for the discrepancy. (This assumes you are getting case management services from your child support agency.) You must provide evidence that the amount is in error. The child support agency will review your case to determine if there is an error. If you do not agree with the child support agency’s decision, you may request a court review.
For answers to your questions about balance information, contact the Trust Fund's KIDS Information line at:
(800) 991-5530 -- Toll-free
(877) 209-5209 -- Toll-free TDD