Wisconsin Department of Children and Families - Division of Early Care and Education
Bureau of Early Care Regulation
Child Care Licensing Procedure Manual
The following self-reported incidents, accidents, injuries or deaths must be investigated as new complaints rather than handled as self-reports:
When BECR receives allegations of rule violations from a third party (CPS, law enforcement or a member of the public), the allegations are recorded and investigated as a new complaint, regardless of whether the provider has also submitted a self-report describing the incident.
When CPS or law enforcement notifies BECR about an incident prior to the licensee’s self-report, the incident is recorded and investigated as a new complaint.
When BECR discovers that CPS has failed to inform BECR of an ongoing or completed investigation of an incident that should have been self-reported and there may be potential rule violations, it is recorded and investigated as a new complaint.
When information provided to BECR by the third party seems to contradict the circumstances reported by the provider in a self-report, the third-party report is recorded and investigated as a new complaint.
When there is not enough information known by BECR to determine whether a third party report should be recorded as a separate complaint or as supplemental information to the self-report, the third-party report should be recorded and investigated as a new complaint.
This page last updated 10/2019.