Wisconsin Department of Children and Families - Division of Early Care and Education
Bureau of Early Care Regulation
Child Care Licensing Procedure Manual
All open records requests regarding a complaint must be referred to the DCF Office of Legal Counsel.
Generally, complaint investigation documents are public records, except that references identifying children are confidential and must be expunged from the investigation record prior to allowing access by any non-regulatory persons or agencies not involved in the investigation. Photographs of children must be redacted to protect confidentiality. The identity of children served by the licensee is confidential information for anyone other than the licensee, the Department, the parent or guardian or another authorized public or private agency. DCF may only refuse to release other information from the record in the unusual situation where disclosure would harm, more than benefit, the public interest.
This page last updated 01/2017.