Wisconsin Department of Children and Families - Division of Early Care and Education
Bureau of Early Care Regulation
Child Care Certification Policy Manual
The certification worker must consider the best time to gather information based on the type and specifics of the complaint. An unannounced site visit to make observations is frequently best done at the same time as the alleged violation occurred if the time of day was a factor. Nap time can be an excellent time to speak with a provider. The certification worker may need to make more than one visit.
This page last updated 07/2015.