Wisconsin Department of Children and Families - Division of Early Care and Education
Bureau of Early Care Regulation
Child Care Certification Policy Manual
When the applicant fails to submit the required materials/information as listed in 3.1, The Initial Application, the application for child care certification cannot be processed. The certification worker may choose the application decision in WISCCRS as “Incomplete.” It is not a denial of certification when the application for child care certification is not processed because the applicant fails to submit complete application materials/information (including required fees).
If a new applicant fails to complete the new/initial site visit requirement (i.e. never scheduling the initial visit, canceling scheduled initial visits or not being home for scheduled visit) a determination regarding the application cannot be made and the application may be closed out (vs. denied) as ‘Incomplete’. A denial requires a satisfactory investigation and determination regarding the applicant. In order to conduct the investigation and make a determination, the site visit would need to have taken place. In cases where the initial visit is never conducted due to the applicant’s failure to complete the process in the time frame given by the agency, the application decision can be coded in WISCCRS as ‘Incomplete’.
This page last updated 01/2020.