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Report a Child Care Concern or Complaint
If you have a concern about something going on in a child care facility or you suspect child abuse, neglect or exploitation at a child care facility, please use the drop-down menu on the Tell Us How We Are Doing page to fill out the appropriate complaint form.
YoungStar Contract Renewal Process
You've been through YoungStar and received your first YoungStar rating. Congratulations! Now what?
You have some decisions to make...
In two years when you receive your YoungStar Contract Renewal in the mail, you will need to choose how you would like to participate in YoungStar. Once again, you will be able to choose the type of rating you want and if you want on-site technical assistance.
In the meantime you will be able to participate in trainings in your area to help you on your quality improvement journey.
We are here to help so don't hesitate to contact your local YoungStar office if you have any questions or concerns!
How Does YoungStar Renewal Work?Participation in YoungStar is required for all providers who want to receive Wisconsin Shares payments from enrolled families. Wisconsin Shares is the child care subsidy program for working families in Wisconsin. For all other providers, participation is voluntary. We revise the YoungStar quality indicators every other year. Please see the current version of the Evaluation Criteria available now on the For Providers webpage. Every other year providers will automatically be mailed a YoungStar Contract Renewal approximately 4 months before their anniversary month.
Providers that are already participating in YoungStar need to reapply
every other year by the first day of their anniversary month. This is the
month you were given your first rating in YoungStar. So, if you received your first
YoungStar rating on October 15, 2014, your anniversary month is
October. Your ability to accept Wisconsin Shares payments
from families is tied to your participation and rating in YoungStar,
so be sure to submit your YoungStar Contract Renewal 30 days prior to your anniversary
month to remain eligible to accept Wisconsin Shares payments
If you do not submit your
YoungStar Contract Renewal 30 days prior to your anniversary
month, parents of children in the
Wisconsin Shares program will be notified that you have not returned the YoungStar Contract Renewal.
This notification is meant to give the parents time to find alternative care if you decide not to continue
participating in YoungStar. If the YoungStar Contract Renewal is still not received one week prior to your
anniversary month, the parents will be notified that their authorizations to your program will end.
Where and When Will I Get a YoungStar Contract Renewal?
Every other year providers will automatically be mailed a YoungStar Contract Renewal approximately 4 months before their anniversary month. Some of the information on the form will be filled out for you--please verify that the prefilled information is correct. The rest, you need to fill out. When you have completed the form, you will mail it to your local YoungStar office. The address for this office will be listed on the YoungStar Contract Renewal you receive in the mail.
What if I Lose My YoungStar Contract Renewal or Never Receive One?
You should receive the YoungStar Contract Renewal every other year, approximately 4 months before your anniversary month. Allow a week to account for postal delays. Then, if you still don't have the YoungStar Contract Renewal, contact your local YoungStar office for a new form. The YoungStar Contract Renewals are not available online.
Resources for YoungStar Renewal
Documents outlining the changes to YoungStar for 2015 and for 2016 have been developed to help providers who are renewing their YoungStar applications: