On a Case/Permanency Plan, a future date can be entered for
the Plan Date. A future date is encouraged to bring in any additional applicable
information (Out of Home Placements and Services; Confirming and Reconfirming
Safe Environments; Family Interaction Plans; Education; Medical/Mental Health;
Independent Living; Safety Assessment, Analysis and Plans; and CANS) each time
the plan is opened, without having to enter a new date each time. In order to
approve the plan, a future Plan Date is not allowed but upon approval, you will
be able to update the Plan Date to the approval date.
Technical Solution: To enable the Google Maps (Map this location)
function from Maintain Case > Address tab, the following modification
must be made to your computer's Internet Explorer (v. IE 8.0 and
earlier) settings. From the menu bar at the top of the main I.E page, go
to: Tools > Internet Options > Security > Internet > Custom Level >
Miscellaneous > Display Mixed Content > Select the "Enable" radio
button. You will now be able to create a map for any location.
An approved Foster Care Rate will generate monthly payments that include
Basic, Supplemental, Exceptional, Administrative, and Costs > Spending
Limit. If a Foster Care Rate is not created or approved, then only the
Basic Rate payment will be generated. The Foster Care Rate can only be
created for the open Out of Home Placements created after the February
2011 release which uses the new service types. Additionally, a Foster
Care Rate cannot be created without an approved Child & Adolescent Needs
& Strengths (CANS). Furthermore, the Rate Effective Date of the Foster
Care Rate cannot be prior to the Effective Date of the CANS.
If you get a blank (white) pop-up when you hover over the link for a PDF
file on the Imaging page, it is because of a setting in Adobe Reader.
To be able to view the file(s), open Adobe Reader, select Edit >
Preferences, then choose the Category of Internet and check the checkbox
for ‘Display PDF in browser’.
Did you know that after you fix the problems that were holding your case
from closing, you must request closure for the case again or it will
An automated message will be generated
anytime an image (of any type) is added to a case or provider.
The message text and the recipient list
can be modified (by
county) based on what is configured in Maintain > Automated Messages.
SUPERVISORS: If you are in the process of linking an Access report to a case or
in the process of creating a case from an Access report, you can stop the
linking or stop the creation of the case by choosing close and do not save when
you are presented with the maintain case window. If you do this, the pending
Access report can be found under the My Reports expando on your desktop
On the Case Note page, the Create button (located on
the bottom right side of the page) can be used to create a case note for the
same case. By using this feature, the worker no longer needs to go to his or her
desktop to find the case he or she was working on.
Is it still possible to clean up any data entry
errors pertaining to the Caseworker Contacts that occurred last year between
October 2008 and now?
Yes. Documenting case note contacts that
occurred correctly will positively affect your numbers for whatever period in
which they happened. The next time the report is run the performance figures
should reflect any new data that was entered. The most important things about
the documenting of clean-up case note contacts are: the Date, the contact Type
(Face-to-Face type), and the selection of the child in out of home care, as well
as any other relevant participants.
When you create an Out of Home Placement,
the system automatically ends
the Child's current Primary address and updates the address to match the
Provider's Address. When ending an Out of home placement which does not result in a Discharge
from all placements, the system will not update the child’s primary
residence address. If the Placement Ending results in a Discharge
from all placements, the system will
automatically end the current primary residence
address and the system will prompt, “Would you like to update the child’s
primary residence address to the case address?” Yes/No. If the worker selects
‘Yes’ the system will create a new primary residence address for the child that
matches the address of the Case. If the user selects ‘No’, then no new primary
address will be created.
Did you know as of 6/22/09 a case can be closed in ONE DAY? When
a case is submitted for case closure, the closure edits will be
performed immediately, informing the user if the case has been
Accepted or Denied. If a case is denied, the denial reasons will appear
immediately informing the user of what needs to be done in order for the
case to close. The user can complete the unfinished work, re-submit the
case for case closure, and get supervisory approval in a one day
process, eliminating the need for an overnight case closure batch.
What is a CPS Alert?
When creating a Child Welfare Services
Report, one of the Specific Services Requested is ‘CPS Alert’. The
CPS Alert is used primarily by DCF staff to document when another state
that a family involved with Child Protective Services may have moved to
way, if the family does become involved in CPS in a
county, there is information that another state may be looking for that
family or have additional information.
When selecting Roles for participants on an Access
Report, the role of “Non-Household Member” should only be used for those
people that are part of a case, but who do not live in the home that is
being assessed. Do not select additional roles beyond “Reporter” for the
Reporter unless the Reporter should be part of the case. Mandated
reporters (i.e. law enforcement, teachers, and eWiSACWIS workers) should
never have a role other than “Reporter” or they will appear as Case
Participants on the case and will also appear on the Prior Involvement
tab - if there are any future access reports on the case.
Dec 2008 - March 2009
The SPS reporting population (using either eWiSACWIS or the spreadsheet)
are those clients (children and adults) who are receiving services paid
for by the county (either via staff resources or paid services) to
address early intervention/prevention (i.e. non-CPS which is captured
via eWiSACWIS thru casework documentation) or community based (i.e. not
placement which is already captured via eWiSACWIS thru Out-of-Home
Placement documentation). This group, formerly called the Child
and Family Target Population in HSRS Core, should match with expenditure
data provided by the county for Human Services Revenue Reporting.
While an updated memo should be issued soon, the most recent joint memo
on this requirement provides detailed descriptions/definitions of the
reporting groups and can be found at the following website:
Both the Child Welfare (formerly known as the HSRS CORE “Child and
Family”) target population and the JJ target population can be reported
either using the eWiSACWIS functionality or can be report via our
Division’s annual survey for the Child Welfare and the Division of
Juvenile Correction’s annual survey. For both of these target
populations, service reporting related to Child Abuse and Neglect
reports, initial assessments and any resulting service plans and to
out-of-home care placements would be captured only from eWiSACWIS data
that is entered as part of the casework documentation. These
services should not be entered in the eWiSACWIS SPS functionality or the
surveys as it would be duplicative.
this proves at least a little helpful in clarifying who is subject to
SPS reporting on our Division’s behalf and how the data is used. Please
keep us posted of additional issues or questions so we can continue to
better clarify what is needed by the state and from counties.
Follow this link for valuable
Medicaid Eligibility Hints & Tips
The Medical Mental Health pages in eWiSACWIS > Person Management require
you to identify a Physician, Mental Health Provider, or a Dentist when
entering a health concern for a child. As you search for and find that
medical provider, please keep in mind that, like you, the entire state
can search for, find, and edit the same medical provider.
If you modify the medical provider's information, it changes everywhere
the medical provider is listed. For instance, let's say Dr. Smith has
two addresses. Someone may have used Dr. Smith at his 5th Street Clinic.
Now, you search for the provider, find him, and (because the child you
are helping has Mental Health concerns) update the existing information
on this Physician to 106th Street Clinic. This seemingly simple change
updates every Permanency Plan, Medical Summary Template, and Person
Management screen on everyone's case (who used this Medical Provider) to
display the medical provider's 106th Street Clinic.
Unless you are 100% sure that a mistake was made, the best practice in
this area is to create a new Medical Provider if the demographic and
profession is different. If you don't find the provider, the best
practice is to include as much as you can find out about the provider,
record it and create a new one.
If the physician and health concern have changed, it is best to insert a
new Health Concern, rather than editing the information on the existing
Missing in Care represents a placement
setting within the child or juvenile’s current placement episode. Use of the
Missing in Care placement setting is documented in the Out-of-Home placement
page. A child or juvenile is considered “Missing from out-of-home care”
when he or she is under the placement and care responsibility of the
department or a county agency, is living in an out-of-home care setting, and
any of the following criteria are met:
The child or juvenile is unaccounted for a period of time that cannot
reasonably be justified by the child or juvenile’s age, maturity, or
emotional capacity which shall not exceed eight hours.
When efforts to locate the child or juvenile have been unsuccessful.
When it is known or suspected that a child juvenile has been taken by
force or coercion.
child or juvenile is in the company of an unauthorized person or located
in an unauthorized place.
The child or juvenile’s placement status must be updated within three
business days, excluding holidays and weekends when:
The child or juvenile has been missing for 24 hours and
The child or juvenile returns to out-of-home care.
June 30th 2008
Judicial tab has been removed from the Permanency Plan Review or Hearing
Results page. Approved pages as of the 3.2 release date will continue to
display the Judicial tab. Pending pages as of the 3.2 release will no
longer display the Judicial tab from the Permanency Plan Review Or
Hearing Results page. Judicial Review Date, Type, and Method should
still be recorded on Permanency Plan Review or Hearing Results page
within the appropriate timelines.
Click here for more information on Perm Plan Review or Hearing
Mar 25th 2008
Did you know that eWiSACWIS has an
online module which allows a worker (with the appropriate security) to
manually select/customize (via Maintain > Automated Message) various
distribution types, job classes and even particular individuals for certain
eWiSACWIS generated emails? See the
Automated Message Quick Reference Guide
for more information.
Jan 23 2008
Assignments can be created, ended and/or reassigned from the Assignment
Maintenance window in real time. Overnight batching is no longer
required for entire caseload reassignments. Click on the following link
to review the Quick Reference guides for specific information on how to
use the Assignment Maintenance window.
Quick Reference Guides for Assignment
August 31 2007
You can copy information from one eWiSACWIS template to another by using the
Copy From Bookmarks button which appears in the menu bar of an open
eWiSACWIS template. With a template open, click the Copy From Bookmarks
button. A window will popup that lists all of the fields (i.e. bookmarks
within the template you have open) on the left hand side of the window. As
you select or scroll through the List of Bookmarks, the right hand side of
the window will display the Bookmark text that is associated with that
field. Once you have found the text you are interested in copying, make sure
it appears in the Bookmark Text area and click the Copy button. Close this
window and navigate to the location you want to paste the copied text into.
Right click and select paste. The text you copied from the Bookmark Text
area, will appear in the field.
July 16th 2007
A Person ID (of another person in the case) can be obtained quickly by
expanding the case and then expanding the Related People Icon.
June 16th, 2007
At the top right of each page in eWiSACWIS (from which a template can be
opened) is a button labeled TM. When you click on the TM button, you will be
taken to the Template Mapping page. On this page you can select the template
you wish to view Template Mapping for. Template Mapping is the "blueprint"
of how a particular template works. Each field on the template will be
explained within the Template Mapping document. (i.e. The Father field is
prefilled from the Child's Father field on the Additional Tab of the Child's
person management record.) Use template mapping if you are have trouble
getting certain fields of your template to prefill.
April 23rd, 2007
Three important ticklers are generated when
an Initial Removal from Home is approved. One is for the Permanency Plan,
one is for the Permanency Plan Review (6 Months) and one is for the
Permanency Plan Hearing (Annual). Please see the
Perm Plan Review /Perm Plan Hearing Tickler
Logic Diagram which will help you
visualize the system logic used to generate and delete these ticklers.
April 9th, 2007
Right clicking in a date
field will display a calendar from which you can select a date. The date
you select will then prefill into the date field you right clicked in.
This is the only right click functionality that is currently present in
the eWiSACWIS application.
March 19th, 2007
In order to facilitate the clean-up of duplicate person records, the edit
that currently prevents the merging of persons attached to an investigation,
will be removed from eWiSACWIS on March 26th 2007. As a result, duplicate
person merging should prove to be more successful.
February 19th, 2007
For a variety of reasons, a child’s placement
history may be incomplete or inaccurate. The Placement Correction
functionality is used to view, add, and modify a child’s placement history
information. The Placement Correction functionality may be used to correct
information such as Removal Dates, Removal from Home information, Placement
Begin Dates, Placement End Dates, Placement Ending Purpose, Placement End
Reasons, Discharge Reasons, and Placement Status. In addition to these
items, designated PHC county workers can also use the Placement Correction
functionality to enter the actual provider name for a placement record that
was initially documented with a default/historical provider. Learn more
about Placement History Correction
Feb 12, 2007
The Search Precision slider allows you to indicate how precise you want the
search return to be. The slider tool has five settings from High to Low.
When the slider is set to High, only exact matches based on the criteria
entered will display in Cases Returned Group Box. When the slider is set to
Low, the system will provide more potential returns.
January 1, 2007
When you contact the help desk, please remember to supply only
case/person/provider id numbers in reference to your call. Names should
not be used by workers to identify individuals as it is a violation of State
November 21, 2005
Releases 1.9 and 2.0 brought about changes to the wildcard (*)
search. eWiSACWIS now allows multiple wildcard searches for all
name fields. This will enable a user to enter more than one wildcard in
the same name field. For example, searching on the following
criteria "S*t*J*" will find results that begin with S and have a "T" and
"J" in them, like St. Josephs or Saint Johns.
Don't forget, you can also do wildcard searches with numbers. For
example, for person searches, users will be able to enter a Street
(number) wildcard 24* and pull up any persons with variations of the
last name AND street address that begin with '24.
When you contact the help desk, remember to supply only case/person/provider
id numbers in reference to your call. Names should not be used by workers
to identify individuals as it is a violation of State Confidentiality
September 23, 2005
When logging into eWiSACWIS, remember to uncheck the date restricted view to
see the entire history of the case.
August 26, 2005
When creating a Home Inquiry, try to use the female head of household as
Parent 1. Also, please use the legal name of Parent 1 and Parent 2 instead
of any shortened or nicknames.
Two documents exist on the Knowledge web that hold County contact
information for both Intake and Provider Maintenance personnel. These
Intake Contacts by County
Designated County Provider Contacts
Please take a moment to go out and verify that the individuals listed as
your County's contacts are accurate. If it is not, please contact the
help desk with the correct information
February 28, 2005
At this time, there has
been direction from the Office of Program Evaluation and Planning that
Trial Home Visits should not be documented in eWiSACWIS. There is no
policy direction or statutory authority to use these appropriately.
While there is a Trial Home Visit placement status value and service
ending values, the Placement Manual does not address documentation due
to policy and legal issues.
At this point, the above
scenario would be documented as a placement episode ending in a
discharge to Reunification and a new episode would start when the child
returns to care. This is consistent with AFCARS.
The child may remain
under agency supervision during the time between episodes and the SEU
may use this information to manage IV-E status.
December 27, 2004
Questions have come up
regarding how to determine the appropriate school district code to
enter. Please refer to the following Ops Memo for information
surrounding this topic.
School District Codes Memo
December 20, 2004
Supervisors can be set
as their own supervisor within the application. This allows for tickler
escalation to stop at the supervisor, and it pulls the supervisor's name
forward one level off of the Create Worker Assignment Page. Thus, if
creating an assignment to one's self, the supervisor no longer has to
drill-down through the director to find their worker icon. This avoids
many extra steps, decreasing the amount of time it will take to
self-assign. One can have another supervisor in the agency maintain
their worker record to accomplish the above set up.
Note* This should only
be done if there is no business or workflow need for your supervisor
(usually the director of the agency) to automatically receive tickler
escalations or approvals.
December 13, 2004
The adoption regions
have been consolidated from 5 to 3. Due to this you will now see a
change in the values you see in the drop downs. The 3 regions / 4
The Western Region (WRO)
- Eau Claire is the main office
The Eastern Region (ERO)
- Green Bay is the main office
The Southern Region
(SRO) - Madison is the main office plus Milwaukee Adoptions
December 6, 2004
The following procedure
should be used to create a IV-E eligibility icon in a case where it is
needed but missing. This work must be done by the ongoing caseworker.
1. End the last
placement for the child in question on the last day of the most recent
month. (This simplifies the payments for the provider). Use an end
reason of "Agency requested change".
This will create
multiple placement lines (different start dates) in your Permanency
Plan. If you desire to not have multiple placement lines reflected then
you can end your placement for reason of placement made in error. Doing
this will close the placement the day it began. In turn, this will
generate a series of overpayments and new payments (when the new
placement is documented). All of these will need to be cancelled up to
the month's cost of care that has not been paid.
2. After the placement
ending is approved, create a new placement starting on the next day.
This placement should be set up exactly the same as the one that was
ended with one exception: On the services tab, click the check box that
reads "This placement is the result of a transfer".
Once this placement is
fully approved, the new IV-E icon will be created for the child.
November 29, 2004
If a payment correctly displays on the
Pending Checks report and does not subsequently show up on the Pre-Audit
Payee report check the provider's FEIN or SSN value. RCCs and Group Homes
must have an FEIN value and FH, TFH, and Kinship Homes must have SSN
If the FEIN or SSN are
documented then the cause is usually a missing voucher number in the
November 22, 2004
If you are attempting to
document a one-time payment and you are receiving an error that reads:
"Either an account number or IV-E FFP record can not be determined for
the payment dates and service type entered." Then you need to update the
service type. In order to fix this problem, the designated service
maintenance person must update the Reporting Category of the service
type in question.
Note: The first seven
values are not for county use. Reporting Category 8 can be used if a
county does not have a financial interface. If the county has a
financial interface then a reporting category should be chosen that
correspond with other services as specified in the financial interface
November 15, 2004
Placement data should be set up to pay providers for nights of care.
November 8, 2004
If a provider does not
have the active service types a user is looking follow these steps
- Contact your
county's provider maintenance unit/person. Service types can be added by
these individuals. However, if the provider's designated county is not
the county of the worker then the person will need to contact that
designated county and have their service types added to the provider. A
listing of the designated county contacts can be found at
Designated County Provider Contacts
- The Bureau of
Regulation and Licensing currently licenses private agencies such as
RCC's, Group Homes and Parent Agencies. If you need an update to one of
these types of facilities then contact Jenny Weber. Necessary
information is provided to Stephanie who will then update and/or create
these private providers in eWiSACWIS.
- For Foster
Homes and Treatment Foster Homes licensed by parent agencies Maximus is
maintaining the provider records. Contact: Jenny Weber at
November 1, 2004
Before attempting to document an out-of-home placement, search out and make
certain that the provider exists in the application and that the provider is
active for the appropriate county's service types. It may also be helpful to
write down the provider's ID number for use when actually documenting the
October 25, 2004
The Placement Status field, located on the Placements and Services Page, is
editable on all placements except Kinship.
October 18, 2004
The Placement Status field, located on the Placements and Services Page, is
editable on all placements except Kinship.
October 11, 2004
To save time when searching for a case on a
desktop with many cases, it may be useful to use the Internet Explorers
search. (Ctrl. F )
will bring forward the Find dialog box. Enter the case name or case ID that
you are looking for and select Find Next. The find function will look for
any instance that matches your search criteria.
October 4, 2004
If you hold your mouse pointer over an icon or a hyperlink a small dialog
box will pop-up indicating what action will be taken if you click on that
area of your desktop.
September 27, 2004
The Mandated Reporter/Relative Notice - Screen Out letter found off of the
PS Report has a field to document the telephone number of the worker. This
field is user entered and can be used for other documentation purposes. For
example, if a county worker needs to add more comments to the form those
comments can be included after the telephone number. Simply continue typing
additional comments after entry of the number. Selecting the enter key will
move the cursor one space below providing a new paragraph if desired.
September 20, 2004
Off the Provider Tab of the Placements and
Services Page there is a field to record a child's 4-digit school district
code. These codes serve a number of purposes. Primarily, they are used to
track where foster children are attending school. Most importantly, this
data is used by Department of Education to calculate Title I grant for each
school year. The purpose of the Title I report is:
To report the number of children, aged 5 through 17 years of age, living
in foster homes, whom are supported with public funds, and
To document the number of children in families receiving TANF payments
in excess of the poverty level.
According to the Department of Public Instruction (DPI) each foster
child count generates approximately
in funding for the school district and results in schools in Wisconsin
receiving approximately $7.6
million in additional funding
each school year.
Please note: For facilities that have there own schools (ex. Ethan
Allen) one should use the school district code that denotes the district
where the facility is located.
The appropriate school district codes have been pre-populated into
eWiSACWIS. They were taken directly from the Wisconsin Dept. of Public
Instruction's website. Please use the following hyperlink to navigate a
listing of all the school district codes in the State.
September 13, 2004
Although the application has a 120 minute time-out feature one should always
log off of the the application if it is not being actively used. Each person
takes up band on their County line. The more persons logged onto eWiSACWIS
for a particular county the less room will exist for data movement across
that line. This in turn can cause a lull in eWiSACWIS' response time.
September 6, 2004
Save your work often. This will help protect you from losing large portions
of work when an unexpected technical issue occurs. Technical issues that
affect eWiSACWIS stability can reside on both the County or the State side.
August 30, 2004
Any selectable text, on any page, can be copied and pasted into other areas
of the application. This includes case and person identification numbers.
The keyboard shortcuts to copy are Ctrl+C, and paste is Ctrl+V.
August 23, 2004
If you accidentally click on a piece of work, or expand an icon that you
didn't intend to expand, you do not need to wait for the application to
continue processing your action. A dialog box that reads, "Please wait while
data is being retrieved" should appear with an hour glass. Below the hour
glass is a cancel button. Click the cancel button and your requested action
will be stopped, and you will be back at your desktop.
August, 16, 2004
There are two ways that a piece of work can be recall/returned to a worker.
The first, an auto-recall, occurs when a worker sends a piece of work to
their supervisor for final approval and then goes back into that piece of
work a changes or adds something before the supervisory approval can take
place. In this instance, the system automatically recalls the piece of work
back to the worker who created it initially. The second option is for the
supervisor to "recall/return" the piece of work to the sending worker from
their approval options.
August 9, 2004
Read your error messages thoroughly before closing. In many instances, these
messages are informational and have been developed to direct you in how to
fix the issues that are on the page. If you forget how the error message
read, or if you would like to view the message again, you may select the
Errors button found in the upper right portion of any page. This button is
visible only if there are errors on the page. Once the errors are fixed, the
button will disappear.
July 26, 2004
Before attempting to approve an Initial Assessment - Primary Caregiver don't
forget to check the "IAPC Completed" checkbox. A new check box has been
added to the Initial Assessment - Primary Caregivers Page. It is located in
the Case Information Group box and is titled "IAPC Completed". Checking this
checkbox will run the validation for all tabs on the Initial Assessment -
Primary Caregiver, making sure all required fields have been completed. Any
changes made to the Initial Assessment - Primary Caregiver can be saved
prior to checking the checkbox, however, it is important to note that one
cannot send the Initial Assessment - Primary Caregiver for approval until
the new checkbox is checked.
July 19, 2004
No matter where you are in the application you can always find help. Just
select the Help menu located at the upper right area of any page. If you
would like to search for a topic, click the "show" hyperlink once inside a
help page. The "show" hyperlink will take you to a help page that lists all
of the help topics within the application. It also provides users with a
search engine for locating eWiSACWIS topics.
In instances where one needs to reflect that a Safety Assessment had been
completed on a home other than the biological home simply type in the
appropriate name under "Assessed Family Name" field. The Safety Assessment
will be filed under the biological family case, and the Safety Assessment
will reflect that the Safety Assessment had been completed on a different
family (i.e. the newly proposed relative caregiver.
July 5, 2004
To move quickly to a particular reference value in a drop down list select
the first letter of that value. For example, when identifying the
relationship of "Reference Person" for a case participant, select the
relationship drop down for that person, and then select the letter "R" on
your keyboard. This will jump you to the first value in the drop down that
begins with the letter "R". In this instance, that value is "Reference
Person". You continue to select the letter "R" it will scroll you through
all of the reference values within that list that begin with that letter.
June 28, 2004
If you need to
develop a report specific to your county's needs please refer to the
following page in on the WiSACWIS Knowledge Web for information on
request Ad hoc reports.
June 21, 2004
If you are
struggling with resolving AFCARS ticklers you can find some very helpful
guides at the following Web page:
June 14, 2004
An interface to Child Support occurs when the Placement and Services page is
approved by a supervisor and all three KIDS Referral questions are answered.
The interface is driven by how the person completing the out-of-home
placement answers the three KIDS Referral questions. If the first two
questions are answered yes, or if the last question is answered yes then
eWiSACWIS will begin to exchange information with child support.
June 7, 2004
When you approve an Initial Assessment Primary Caregiver it automatically
approves the associated Safety Assessment.
May 31, 2004
Claim your physical viewing space. Maximize eWiSACWIS by clicking middle
button, next to the "X", in the upper right corner of your browser. You can
also view more of your desktop by clicking the blue arrow (Middle top of
your desktop). This will hide the messages and links area, and open up your
view for the rest of your desktop.
May 24, 2004
Changing the parent agency of a provider will end any placements associated
with that provider. This results because payment structures are affected by
parent agencies and their profit or not-for profit status.
May 17, 2004
Supervisors (with appropriate security) can restrict or unrestrict cases
through the restricted case checkbox on the Maintain Case window. This
alleviates the need to add one's self as a case participant in order to
restrict the case.
May 10, 2004
Escalated ticklers now include the name of the worker responsible for
resolving the tickler.
May 3, 2004
If you would like to be a recipient of a report that you are currenty not
seeing through your new eWReports Link then please contact your County
Report Authorizer or Security Delegate. To ease the process, reference the
report ID (i.e. SM0501 ) and ask to be placed on the distribution list for
April 26, 2004
When you are going into a case to complete day 2 of a case closure process
you need to select the closing strip with a closed date that reads
00/00/0000. If you select any other strip then you are maintaining a
April 19, 2004
When viewing case closure history, remember to always look for a scroll bar
within the Case History Group box. If the case has been opened and closed
more than two times the history of those other closings will be found by
April 12, 2004
A provider's "mailing address" drives where a provider's payment will go. If
a provider has both a "mailing address" and a "provider address" (physical
address) the check will go to the mailing address. The "provider address"
indicates the physical location of the home. If you change the "provider
address" (the physical address) of a licensed provider eWiSACWIS will
automatically close the license. This will not stop any existing placements
from generating payments. However, it will require that the home receive a
new license before any new placements can be made.
April 5, 2004
Remember to single-click within eWiSACWIS. Buttons and Links within
eWiSACWIS accept only single clicks. Double-clicking may slow the
application's response as it attempts to process or ignore your second
March 29, 2004
Before creating an Out-of-home placement, search out the provider. Make
certain that they are in the system and that they are licensed for and/or
are active for the appropriate services that they are providing. If there
are any discrepencies, or if you have any concerns please contact your
out-of-home care unit or foster care coordinator.
March 22, 2004
Right click on any date field in eWiSACWIS. You will be presented with a
"Select date dialog box" that will allow you to select your date from a
calendar format. This can be a useful format for ensuring that you are
choosing the accurate reflecting date.
March 15, 2004
When documenting an unknown individual (either a reporter or a case
participant) one should use the naming convention "Unknown, Unknown". The
application will automatically create a new person record, which can then be
updated as information is discovered, or when applicable.
March 8, 2004
The case Merge process follows the same two
day process as case closure.
Below are listed the
edits that can keep a case from closing or not merging:
Merge will fail because Reference Person not found!
Merge will fail - Reference Person Not Same For Remove Case: <case
number> Retain Case: <case number>
Merge will fail - Retain Case Not Original Bio Case
CPS Report Without Initial Assessment
Open Eligibility Medicaid Certification Info. Not Completed
Case Plans Pending/Ongoing
Adoption Case Plan – Pending/Ongoing
Adoption Case Evaluation – Pending
Case Plan – Pending/Ongoing
Out-of-Home Safety Plan – Pending/Ongoing
Permanency Plan – Pending/Ongoing
Safety Analysis and Plan – Pending Participants in DCF Custody No
Approval for Payment Approval Processing Not Complete Open Trust
Participants in DCF Custody
No Approval for Payment
Approval Processing Not Complete
March 1, 2004
How do I
... guides are updated quarterly. Review them and print out new versions