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A participant must notify the FEP of good cause within seven working days after an absence from a W-2 assigned activity in order to prevent a payment reduction. If the FEP determines that the participant’s explanation for the absence or the written verification of the absence meets the allowable good cause reasons, the FEP must enter the hours of nonparticipation, the appropriate number of good cause hours, and the good cause CARES code on CARES screen WPNH and document the reason for approving the good cause in case comments. If the FEP determines that the participant’s explanation for the absence or the written verification of the absence does not meet any of the allowable good cause reasons, the FEP must enter the hours of nonparticipation on CARES screen WPNH and document the reason for denying good cause as well as referencing the number of hours, dates and activities missed in case comments.
When documenting in CMCC the reasons for approving or denying good cause, the FEP should begin the comment with “GCD:”. By starting case comments with “GCD:”, monitoring staff will be able to easily identify comments related to good cause decisions. The Department of Children and Families plans to update the CARES system in the future to make documenting this type of information easier for W-2 agencies. In the meantime, this procedure should be followed.
This
page last updated in Release # 10-01
Release Date: 10/05/10
Effective Date: 10/05/10