|
An applicant or participant and representative may request to view and copy any records pertaining to the applicant’s or participant’s case file, including documents stored in ECF. Due to the nature of ECF, at no time may a third party be given unsupervised access to ECF. If a representative requests review of a participant’s file, the W-2 agency must:
1. Have an agency representative sit with the representative to review the case file documentation in ECF; or
2. Print out the appropriate documentation for the representative.
The agency may charge for this service. (See 12.2.7)
This
page last updated in Release # 11-02
Release Date: 04/07/11
Effective Date: 04/07/11