training opportunities
Determine Training Needs
The
W-2 Staff Assessment
document is used to identify the knowledge and skills needed by W-2 staff.
You may choose to use it to develop a comprehensive technical knowledge
assessment for your staff. The third section of the document provides
supplementary resource materials for you and your staff.
NOTE: The W-2 Staff Assessment materials are being
updated and are currently unavailable.
Check the monthly PTS Training Times for updates on when these
materials will be available again.
W-2 Functions
Curriculums may be assigned through the Learning Center to access the appropriate training by function for new workers. Access the New Worker Training Process page for more information.
A Curriculum Map to W-2 training is available for new workers.
Introduction to W-2 Policy and Processes
Introductory courses are available for individuals who are new to W-2 or need basic training related to W-2. All courses are offered via distance.
- W-2 Policy and Process Introduction
- Introduction to ADA
- Introduction to Civil Rights
W-2 New Worker Case Management on Demand
- Case Management within the W-2 Program
- Using Labor Market information (LMI) as a Case Management Tool
- Webinars covering various Work Programs processes
- Barrier Screening Tool
W-2 Up-Front Processes
This is a series of courses that focuses on the up-front policies and the related work programs processes. All courses are offered online and utilize multiple methodologies.
- Defining the Up-Front Process
- Client Registration for W-2
- Basics of the Work Programs Subsystem
- W-2 Up-Front Processes
W-2 Eligibility for FEPs
This series of courses covers policy and CARES Worker Web processes for W-2 eligibility determination. All courses are offered online and utilize multiple methodologies.
- W-2 Eligibility for FEPs Foundation
- W-2 Eligibility for FEPs Application Entry
- Job Access Loans
- Data Exchange for W-2 Workers
- Child Support Concepts for W-2 Workers
Placement and Ongoing Processes
These courses cover work programs policies and process beginning after W-2 eligibility determination. All courses are offered online and utilize multiple methodologies.
- W-2 Placement
- W-2 Ongoing Processes
Completion
These courses cover process for completing Reviews and closing/disenrolling a W-2 case. All courses are offered online and utilize a multiple methodologies.
- W-2 Reviews
- W-2 Closure
- Final Assessment
Enhanced Case Management
The annual training requirements for W-2 related staff includes ECM courses. These courses were designed to ensure that experienced workers continue to develop their problem solving expertise. In W-2 Case Management effective problem solving means:
- Assigning appropriate activities,
- Fostering early and successful attachment to the workforce, and
- Being sensitive to the needs and issues that surround the families who participate in workforce development programs.
PTS provides an extensive curriculum of programs in Enhanced Case Management. The courses are divided into three general categories:
- The Programmatic area addresses specific job functions in W-2 and effective partnering with the program participant to make an early and successful attachment to the workforce.
- The Interpersonal area addresses the range of skills designed to assist W-2 staff in becoming more effective in the communication partnership that is key to solving problems.
- The Special Needs area provides the worker with the ability to identify participants who face special challenges in participating in the workforce. Along with awareness, these curricula also address appropriate referral to community resources and strategies for providing program support.
Enhanced Case Management is offered on an ongoing basis at various locations throughout the state. If you need to request equivalency, go to the Supervisor's Enhanced Case Management page.
Access the complete list of Enhanced Case Management courses:
- Go to the PTS Learning Center,
- Click on Training catalog,
- Click on Additional Options,
- Select Enhanced Case Management from the drop down menu.
Supervisors
Supervisors and lead staff within W-2 agencies represent an audience with additional training needs related to supervisory skills. The Partner Training Section strives to provide ongoing and varying supervisory skills improvement resources, including:
- Specific training opportunities for supervisors,
- Recommendations for appropriate skill enhancing literature to access, and
- Internet resources relevant to the development of supervisory skills.
The Supervisory section of this website also provides operational resources for supervisors, including the
- Enhanced Case Management waiver request process,
- On site request forms, and the
- Class Interest form.
Child Care
Child Care training is offered throughout the year for both child care eligibility and CSAW. Access the Training Catalog in Learning Center for these courses.