Onsite requests
Onsite Technical Assistance
As a supervisor, you may find you need additional assistance in training and development of yourself and your staff. The Partner Training Section (PTS) can provide onsite technical assistance. This assistance may include, but is not limited to:
- Short training sessions on specific topics.
An example of this may be requesting that a PTS trainer come to your agency and attend a staff meeting to present and answer questions on a specific topic such as Non-Participation. - General support within your agency.
This general support may mean a request for a PTS trainer to be onsite in your agency for a specific period of time to assist workers with issues and questions as they arise, case processing, or sitting in on intakes and reviews with customers.
Complete the online Onsite Technical Assistance form to request general technical assistance support.
Note: This form is for TANF/CC requests only. Do not use this form for Income Maintenance requests.
Onsite Class Requests
At times, it may make more sense for PTS to bring a training course to
you, rather than offering it in a general regional area. When we bring a
course to you, we do require a minimum number of W-2/TANF related staff to
be in attendance. If the location of the training allows for additional
staff to attend, we prefer to open up the session to other workers in your
geographic location. Once a request is made, PTS staff will work with you to
finalize all of the logistical arrangements.
Complete the online Onsite Class
Request form to request a current course presentation in your agency.
- Note: This form is for TANF/CC requests only. Do not use this form for Income Maintenance requests.
Class Interest
Use this form to tell the Partner Training Section what class(es) you would like scheduled in your area. Classes are scheduled throughout the year and around the state, and this is your opportunity to let us know which class(es) you'd like to see come to a location near you!
PTS staff schedule training programs based on a number of factors including specific requests. If you see a class that you'd like scheduled in your region, complete the online Class Interest form.
- Note: This form is for TANF/CC requests only. Do not use this form for Income Maintenance requests.