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Child Care Provider Certification (CCPC)
USER HELP
Technical difficulties
- Receiving "unable to process" error messages
- System is not responding
Log in Problems
- User ID is not recognized
- Password not matching User ID
- Password forgotten
Call the DWD
Service Desk at 608-266-7252
Hours are Monday through Friday, 6:00 a.m. to 6:00 p.m.
Other Problems
Call the Child Care Help Desk at 608-261-6317 (Option 2)
Hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.
Updated
May 06, 2009