Key Links
Resources

Child Care Provider Information (CCPI)


User Help

Technical difficulties

  • Receiving "unable to process" error messages
  • System is not responding

Log in Problems

  • User ID is not recognized
  • Password not matching User ID
  • Password forgotten

Call the DWD Service Desk at 608-266-7252
Hours are Monday through Friday, 6:00 a.m. to 6:00 p.m.

Child Care Providers

Questions about how to use the system, attendance reporting, etc.

County/Tribal staff workers

Contact your local agency CARES Coordinator or the Child Care Help Desk.

 



Updated December 22, 2010

The Department of Children and Families, protecting children, strengthening families, building communities.