Key Links
Resources

Child Care Provider Information (CCPI)


User Help

Technical difficulties

  • Receiving "unable to process" error messages
  • System is not responding

Log in Problems

  • User ID is not recognized
  • Password not matching User ID
  • Password forgotten

Call the DWD Service Desk at 608-266-7252
Hours are Monday through Friday, 6:00 a.m. to 6:00 p.m.

Child Care Providers

Questions about screen or report information

Other Problems

Call the Child Care Help Desk at 608-261-6317 (Option 2)
Hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.

County/Tribal staff workers

Contact your local agency CARES Coordinator

 



Updated March 02, 2009