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Child Care Provider Information (CCPI)
- Receiving "unable to process" error messages
- System is not responding
Log in Problems
- User ID is not recognized
- Password not matching User ID
- Password forgotten
Call the DCF Help Desk at 608-264-6323
Hours are Monday through Friday, 6:00 a.m. to 6:00 p.m.
Child Care Providers
Questions about how to use the system, attendance reporting, etc.
Outside Milwaukee: Contact your county/tribal child care coordinator
In Milwaukee: Contact your Provider Liaison.
County/Tribal staff workers
Contact your local agency CARES Coordinator or the Child Care Help Desk: 608-264-1657