:: Online Availability Calendar
:: Security Access Form
|:: Informational Flyer
:: CCPI User Manual
Child Care Provider Information (CCPI)
- Receiving "unable to process" error messages
- System is not responding
Call the DWD ITSC at 608-266-7252.
Log in Problems
- User ID is not recognized
- Password not matching User ID
- Password forgotten
Call the DCF Service Desk at 608-264-6323.
Hours are Monday through Friday, 7:00 a.m. to 5:00 p.m.
Child Care Providers
Questions about how to use the system, attendance reporting, etc.
Outside Milwaukee: Contact your county/tribal child care coordinator
In Milwaukee: Contact your Provider Liaison.
County/Tribal staff workers
Contact your local agency CARES Coordinator or the Child Care Help Desk at 608-264-1657. Hours are 7:45 a.m. - 4:30 p.m. Monday-Friday.