Financial Child Support Services

All families paying and receiving support get financial services.

Wisconsin law requires that all support payments – including child support, family support, and maintenance (alimony) – be sent to the Wisconsin Support Collection Trust Fund.

Financial services are limited, but include:

• working with employers to withhold income
• processing payments
• providing copies of your account histories
• providing pay-by-phone option to payers
• providing direct deposit to payees
• providing payment information by phone and online

Fees

Fees are charged to both the payer and payee for these services. These fees help pay for the services provided.

Services Not Provided

For Families Only Getting Financial Services

Enforcement actions to ensure that payments are made or sent to the Trust Fund are not included with financial services. Families may hire an attorney or use the pro se (do-it-yourself) process to enforce or change a court order.

Who Provides These Services?

Child Support Agencies

• Enter court-ordered financial information into the KIDS computer system and makes certain adjustments to KIDS financial accounts
• Provide assistance to parents related to payment issues
• Maintain pre-KIDS payment records

Trust Fund

• Processes child support payments from parents, employers, and other states
• Sends child support payments to families, other states, and state and federal government agencies
• Adjusts collections and payments
• Responds to questions about misapplied payments

Bureau of Child Support

• Monitors centralized processing and payment activities

 

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