Case management services

Questions parents ask about payment plans

When should I ask for a Payment Plan?
You may ask your child support agency for a Payment Plan at any time. However, if you receive a notice about an enforcement action (denying a license, seizing a savings account), you need to ask for a Payment Plan within 10-business days.

What information do I have to provide to set up a Payment Plan?
You must provide all financial information to your child support agency within 5-business days of asking for a Payment Plan. Your child support agency will not agree to a Payment Plan without this information. Your child support agency will use the information to develop a Payment Plan.

I have support orders in more than one county. What should I do?
If you have more than one child support court order (case), and more than one child support agency notifies you of an enforcement action, you must ask each child support agency for a Payment Plan.

What can I do if I don’t agree with the child support agency’s Payment Plan?
Your child support agency will propose a Payment Plan. You may agree to the plan, reject the plan, or propose another plan. If you and your child support agency cannot agree on a Payment Plan, you may ask the court to review the plan. If the court finds that the proposed Payment Plan is not reasonable, the court might offer another Payment Plan.

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Updated October 25, 2011

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