Checking Your Payment/Account Information

On the Internet

• Sign In or Sign Up for Child Support Online Services
• www.eppicard.com for debit MasterCard users
• https://www.ucard.chase.com/ for Visa debit card users with a remaining balance

By Phone

• Kids Info Line (last 2 payments, information updated nightly)
• Call EPPIC customer service at (877) 253-3686 24 hours per day, 7 days per week for balance inquiries on your Wisconsin EPPIC debit MasterCard
• Call Chase customer service at (866) 817-0761 24 hours per day, 7 days per week for balance inquiries on your Chase Visa child support card

By Automated Teller Machine (ATM)

• By ATM for debit MasterCard users. Use MoneyPass ATM's for unlimited free balance inquiries.
• By ATM for Chase Visa debit card users with remaining balances. Use a Chase ATM for unlimited free balance inquiries.

By Mail

• Monthly Statements for paying parents
• Parents receiving child support may request a payment history in lieu of a monthly statement (see below)
• Monthly Activity Statements for your Wisconsin EPPIC Debit MasterCard
• Monthly Activity Statements associated with your Chase Visa debit card
• Notices for families getting cash benefits

Request a Payment History

• Both the parent paying support and the parent receiving support can request a payment history by calling the KIDS Info Line

More Information for Parents Paying Support

More Information for Parents Receiving Support