Questions about getting support when getting cash benefits

How will I know how much support was paid?
For each month that a payment is made on assigned support, a Child Support Notice of Collection will be mailed to you the next month. The notice will tell you:

  • The total payment made on assigned support
  • The amount of assigned support paid to you
  • The amount of assigned support used to pay for your cash benefits

You can also check your payments on the Child Support Online Services website. Payment information is updated every night except Sunday. You will see:

  • The amount of assigned support t paid to you
  • The amount of assigned support used to pay for your cash benefits

A few years ago, I worked at a Trial Job and received some help with paying child care. Will I get all my child support?
Yes. If you did not receive a cash benefit, you did not assign (sign over) your rights to child support. Help with paying child care (Wisconsin Shares program) and W-2 Trial Jobs are not W-2 cash benefits. Only those who got W-2 cash benefits signed over their rights to child support.

I was referred to child support when I was in W-2. I never got W-2 cash benefits. Do I have to pay any fees?
When referred to the Child Support program, parents in W-2 will get full child support services. If you are not getting cash benefits, you might have to pay some fees.

Years ago, I received AFDC. At that time, all the unpaid child support owed to me was signed over to the state. That amount was more than the AFDC cash benefits I received. Now the other parent is paying on the past-due child support. Will I get any of the past-due support?
The state will not keep more support than the total amount of the cash benefits you got from the AFDC program. (This is called "unreimbursed assistance.") Except for intercepted federal tax refunds, the past-due support owed to you is paid to you before the assigned past-due support. The changes for those who got cash benefits from W-2 will not affect families who got AFDC.

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Updated March 22, 2011

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