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Contact Information
KIDS Information Line
- (800) 991-5530 toll free
- (877) 209-5209 toll free TDD
Automated Information
- Available all day, every day
- Provides information on your last two payments, information about applying for services, and general child support information.
- Payment information is updated every night except Sunday.
Customer Service Representatives
- Provided by the Wisconsin Support Collections Trust Fund
- Available
Monday - Friday, 8:00 am - 5:00 pm
Customer service representatives will:
- answer questions about using payment coupons
- answer questions about & application forms for pay by phone & direct deposit services
- send you free copies of your account history (payment record)
- provide basic information about payments received & sent out.
If you have questions about your support case (such as employer not sending withheld support, parent not paying) and you get case management services, please contact your local child support agency.
Updated
October 25, 2011
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