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   .OCX Support

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This page provides information for County and State technical staff responsible for supporting .ocx files for the eWiSACWIS application.

If you have any issues with the install please contact Sue Zemke (608) 266 6712

·         "How to" fix OCX Install error prompt - June 2011 (PDF)

·         Installing OCX on a Vista machine

·         Macro message fix - July 2006

·         Manual Installation instructions

·         Troubleshooting tips (PDF)

·         Technical FAQ

.ocx Manual Installation Instructions

To access the files needed:

·         The most recent files were issued on May 11th 2011 (confirmed July 1st, 2011)

·         Please Note: The Install will detect which version of word you have and if it is older than 2007, it will do nothing. 
You will see the new one only if you have MS Office 2007 or 2010

 OCX Install Files (in zip file)

 OCX (MS Office 2003) Install Files (in zip file) - Please use this version if using MS Office 2003

·         Extract the contents of the zip file into a folder or disk

·         Folder should contain these files:

o        ocx.cab is the signed file.

o        DeployOcx.HTM contains the object tag and other tags needed to unzip and install ocx.

To install the OCX:

There is more than one method that can be used.  Among the most commonly used methods to manually install ocx files are:

Manual installation to each PC

·         Login to the workstation as the 'Administrator'

·         Extract the contents of the zip file into a folder on the worker station's C:\ Drive, or use a disk that contain the unzipped files

·         Double Click on the DeployOCX.html file

Network installation

·         Log in as Administrator to network

·         Copy the files to a common network drive and double click on the DeployOcx.htm file from the user's PC, or send the end user a link to open the DeployOcx.htm file

Intranet installation

·         Deploy the files to a local web server and send the link to the DeployOcx.htm file to the user (some counties have done this by adding the link to the County Message Area of eWiSACWIS).

Local software installation

·         Use NAL, SMS or any other locally used software to distribute.

Citrix installation 

·         Logon as administrator to the Citrix server.  

·         Access the eWiSACWIS application and install the files.

·         Once the installation is completed, publish IE to all the user desktops.

·         Verify that the eWiSACWIS folder has full access to all users.

·         Repeat this process for each Citrix server.

To verify the installation:

·         Open Internet Explorer

·         From the Tools menu select "Internet Options..."

·         On the General Tab click on the "Settings" button 

·         On the Settings pop-up click on the "View Objects" button 

·         Check that file  "SacwisDocumentAutomation.ocx" is present

 

.ocx Manual Removal Instructions

Download and run the following file to uninstall the OCX:

·         OCX Removal Tool

 

.ocx Macro Message Fix 

Problem:

End user gets a popup message asking them to enable or disable macros when they attempt to open an MS Word Template in eWiSACWIS.  The popup contains “Always trust macro from this source” checkbox, but the end user is unable to check the checkbox.  They continue to get the popup message every time they use a template.

Solution:

1.      The solution depends on saving a certificate file to the PC.  To do so, save zip file Verisign-Class-3-Code-Signing-2004-CA.zip to the C drive of the PC that needs to be fixed.

2.      Open the zip file; it will contain a single file, Versign-Class-3-Code-Signing-2004-CA.cer.  Extract (save)  the file to C drive of the PC.

3.      Open the file from the C drive.

4.      Click on the "Install Certificate" button.

5.      The "Certificate Import Wizard" should open. In the "Certificate Import Wizard" click on the "Next" button and keep clicking on the "Next" button (leaving the default options selected) until you get to the step where there is a "Finish" button (there are 3 screens in the "Certificate Import Wizard"). After clicking on the "Finish" button you should see a message "The import was successful"

6.      Now the user should be able to check the "Always trust macro from this source" checkbox when a document is launched through eWiSACWIS and not have to keep enabling the macro every time a document is launched through eWiSACWIS.

Note:

For counties on Citrix and/or have many users, installing this certificate manually on every user's workstation may not be a feasible option. For such counties automating the certificate installation maybe a better option. For counties using Microsoft OS based servers the following links gives some details on automating this process:

http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/ServerHelp/2e266851-
c6f1-47ea-b306-2eed791aed20.mspx

http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/ServerHelp/4b7ea7f9-
311a-479b-aecc-c856165b97c1.mspx

 

Updated October 24, 2011


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