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   F.A.Q. - Hardware Failures

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Although the screenshots are somewhat old, the following are sample error dialogs that a user may see when eWiSACWIS experiences a hardware failure. Users logged into eWiSACWIS during a hardware failure would need to logoff and log back in. Updates that had not been saved will be lost, but all updates that had been saved prior to the hardware failure will be current in the secondary eWiSACWIS database server.  

This error message displays while processing an update in eWiSACWIS during a database failure. The user is no longer connected to the database, so s/he must logoff and log back into the application. The update that was being made prior to the error will not be written to the database.

This error message displays while processing an update in eWiSACWIS during a database failure. The user is no longer connected to the database, so s/he must logoff and log back into the application. The update that was being made prior to the error will not be written to the database.

This error message displays when right-clicking on a Provider to do Provider Maintenance. The user is no longer connected to the database, so s/he must logoff and log back into the application.

This error message displays when clicking the Cases tab. The user is no longer connected to the database, so s/he must logoff and log back into the application.